Refund Policy
We stand behind the quality of our products and guarantee our workmanship 100%. Any defect or error on our part will result in a free replacement order or a full refund on the affected items.
How many days do customers have to return a product?
You need to email ([email protected]) a refund request within 30 days from delivery date.
Refund (if applicable)
We are committed to providing you with the absolute best products and are happy to replace your order or a full refund for any of the following reasons:
- Product has flaws.
- Poor print quality.
- The product you receive is different from the product originally represented on our website.
Please email us at [email protected] with a photo of the product you received along with a detailed shot you would like included. We will use this information to review replacements and prevent future failures. Our customer service team will review your request. If your request is approved, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a full refund on the affected items. We usually do not accept returns due to user error such as choosing the wrong size, style, color.
Late or missing refund (if applicable)
PayPal refunds will be instantly credited back to the PayPal account used for the original payment, but credit card refunds can take up to one billing cycle for the funds to appear back in your account. This can take three to four weeks, though it usually doesn’t take that long.
If your refund still hasn’t been applied after you receive your next bill, please contact us at [email protected] and we’ll be happy to resolve that for you.
Discounted items (if applicable)
Only regular priced items can be refunded, unfortunately discounted items are non-refundable.
Exchange (if applicable)
We are committed to providing you with the absolute best products and are happy to replace your order for any of the following reasons:
- Product has flaws.
- Poor print quality.
- The product you receive is different from the product originally represented on our website.
Please email us at [email protected] with a photo of the product you received along with a detailed shot you would like included. We will use this information to review replacements and prevent future failures. Our customer service team will review your request. If your request is approved, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
Gifts
If the item is marked as gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Upon receipt of the returned item, a gift certificate will be mailed to you.
If the item is not marked as a gift upon purchase or the gift giver has shipped the order personally to you later, we will send a refund to the giver and he or she will learn about your payment. goods back.
Shipping
If your request is approved, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
Depending on where you live, the time it takes for the product to get to you may vary.
